Cart (0)
Your cart is empty
Can't find your answer? Email us at contact@porte-cartes-guillot.fr or message us on WhatsApp at +33 7 83 28 98 32, Monday to Friday, 9 a.m. to 5 p.m. (Paris time). We reply within one business day.
A name, a first name, a license plate, a date or a short message. You enter your text directly on the product page, before adding the item to your cart.
We reserve the right to refuse text that is offensive, discriminatory or contrary to public order. In that case, the order is canceled and fully refunded.
It depends on the product and where the engraving goes. The exact number is shown on each product page, in the personalization field. Longer text is sometimes possible, but in a smaller font: write to us before ordering if you're unsure.
Yes, and we encourage it. Send us a WhatsApp message at +33 7 83 28 98 32 with the product and the text you want: we'll send you a preview before production starts.
It's the safest way to avoid surprises, especially regarding engraving contrast depending on the color you choose.
No. Unlike a print applied on the surface, laser engraving marks the material deeply. It stands up to rubbing in a glove box, trips in and out of your pocket, and temperature swings.
Yes, for club, association or company logos. Email us your file, preferably in vector format (SVG, AI, EPS) or as a high-resolution PNG with a transparent background.
You must hold the rights to the logo you send. We don't engrave protected brand logos without the owner's permission.
Our catalog has 132 designs and we add new ones regularly. Write to us with the brand and model: we review requests case by case.
Engraving starts quickly. Contact us within 3 hours of placing your order to change or cancel it before production.
This courtesy does not replace your legal 14-day right of withdrawal, which remains fully available under the conditions described below.
Credit and debit cards, PayPal and the other payment methods offered at checkout. Transactions are processed by PCI-DSS certified providers: we never have access to your full card details.
No, payment is made in full when you order.
No, you can check out as a guest. An account simply makes it easier to find your orders and their tracking — you sign in with a 6-digit code sent by email, no password needed.
Every piece is engraved after you order in our workshop in Kervignac, Brittany, France, then shipped within 24–48 business hours. Delivery time after shipping depends on your destination and the carrier.
Shipping options and rates for your address are shown at checkout, before you pay.
Yes, within the European Union and to the rest of the world. For destinations outside the EU, import duties and local taxes may apply on delivery; they are your responsibility and are not included in our prices.
An email with your tracking number is sent as soon as your package ships. Check your spam folder. You can also track your package from our dedicated page or from your customer account.
If your tracking hasn't moved for 7 business days, write to us: we'll open an investigation with the carrier and keep you posted.
If your order isn't delivered within 30 days, you can cancel the contract and be refunded within 14 days, in accordance with article L216-6 of the French Consumer Code.
Let us know as soon as possible: if the package hasn't shipped yet, we'll correct it. If it has already shipped and comes back because of a wrong address, you'll be charged for a new shipment.
Faux leather, also called synthetic leather. We chose it because it resists scratches, temperature swings and daily use in a vehicle.
It is not genuine (animal) leather, and we'd rather say so clearly.
A soft, slightly damp cloth is all you need. Avoid solvents, alcohol and abrasive products, which can damage the surface and the engraving.
Our document wallets were designed around the standard French vehicle registration certificate. The exact dimensions are listed on each product page: please check them against your own documents before ordering.
You have 14 days from delivery to exercise your right of withdrawal, without giving a reason.
Two exceptions apply to clearly personalized goods (article L221-28 3° of the French Consumer Code):
All other items can be returned, including catalog designs engraved with a vehicle brand logo, even though they are made after you order.
For a withdrawal, return shipping is at your expense. We recommend a tracked shipment.
However, if the item is defective, doesn't match your order, or the engraving has a mistake on our part, we cover the costs and send you a prepaid return label.
Atelier Guillot — 6C ZA Kermaria, 56700 Kervignac, France.
Please email us before sending anything.
No later than 14 days after we're informed of your decision. We may withhold the refund until we receive the item or you provide proof of shipment.
Email us a photo within 14 days of delivery. We'll replace or refund it, as you prefer, and cover the return costs.
Yes. We make personalized batches starting from a few dozen pieces: dealership logo, club name, event date. Contact us at contact@porte-cartes-guillot.fr with “Business request” in the subject line.
Yes, depending on quantities. Write to us with the product, quantity and desired timeline and we'll send you a quote.
Email: contact@porte-cartes-guillot.fr
Phone: +33 7 83 28 98 32
WhatsApp: +33 7 83 28 98 32
Monday to Friday, 9 a.m. to 5 p.m. (Paris time).
