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In effect as of October 26, 2026
The website www.porte-cartes-guillot.fr is published and operated by SARL ATELIER GUILLOT, share capital €2,000, registered office 12 Lotissement Le Clos des Charmes, 22170 Plouvara, SIREN 992 550 913, RCS Saint-Brieuc, VAT no. FR04992550913.
Production workshop: 6C ZA Kermaria, 56700 Kervignac.
Contact: contact@porte-cartes-guillot.fr — after-sales service, WhatsApp only: 07 43 55 93 33.
These terms govern sales made on the site with consumers. They are accessible at any time and prevail over any other terms. Any order implies unreserved acceptance of them, evidenced by the box ticked at confirmation.
We may change them at any time; the terms that apply are those in force on the date of your order.
We offer car and motorcycle accessories in faux leather (synthetic leather), personalized by laser engraving: document wallets, keychains, car document holders and gift boxes.
Photos are not contractually binding. The look of an engraving may show slight variations in contrast depending on the color and material. If in doubt, ask us for a visual before ordering.
Our products are made of faux leather. It is not leather of animal origin.
Prices are shown in euros, all taxes included, excluding delivery costs, which are specified before confirmation. We may change them at any time; the price that applies is the one displayed when you place your order.
For deliveries outside the European Union, customs duties and local taxes may apply upon receipt and are your responsibility.
The order is placed in four steps: product selection and entry of the personalization, cart review, entry of delivery and payment details, final confirmation.
The sale is concluded upon receipt of the confirmation email. Check the engraving text carefully before confirming: it is reproduced exactly as entered, spelling included.
You have 3 hours after ordering to report a data entry error or request a cancellation before production begins. After this time, engraving may be started. This commercial gesture is separate and does not restrict your legal right of withdrawal.
We reserve the right to refuse an order in the event of a prior dispute, an unusual request, or engraving text that is insulting, discriminatory, defamatory or contrary to public order.
Payment is due at the time of order, by bank card, PayPal, or any other method offered at checkout. No installment payments are offered.
Transactions are secured by our PCI-DSS certified providers. We never have access to your full banking details.
The order is processed only once payment has actually been received.
Shipping within 24 to 48 business hours after confirmation. Terms, rates and lead times: see our shipping policy, which forms an integral part of these terms.
In accordance with Article L216-6 of the French Consumer Code, if delivery does not take place within 30 days, you may terminate the contract by registered letter or other durable written medium, and be refunded within 14 days.
You have 14 days from receipt to withdraw without giving a reason.
This right does not apply to clearly personalized goods (Article L221-28 3°), which in our case means products on which you have had a text added, or a logo that you supplied to us. All other products, including catalog models engraved with a vehicle brand's logo, remain subject to the right of withdrawal.
Full terms and model form: see our refund policy, which forms an integral part of these terms.
We are liable for lack of conformity (Articles L217-3 et seq. of the French Consumer Code, 2 years from delivery) and for hidden defects (Articles 1641 et seq. of the French Civil Code, 2 years from discovery).
These guarantees are exercised free of charge at our workshop's address. They do not cover normal wear and tear or damage resulting from abnormal use.
Our liability cannot be incurred in the event of non-performance attributable to the consumer, to an unforeseeable and insurmountable act of a third party, or to force majeure.
You are solely responsible for the content of the engraving text you send us, and for holding the rights to any logo or visual you provide.
The “Atelier Guillot” trademark is registered with the INPI (French national intellectual property office) under no. FR5245745. All elements of the site are protected; any unauthorized reproduction is prohibited.
The manufacturer brands mentioned remain the property of their respective owners and are mentioned for the purpose of identifying vehicle models.
See our privacy policy.
In the event of a complaint, please contact our customer service first. If no amicable solution is found within two months, you may refer the matter free of charge to the consumer mediator on which we depend:
European online dispute resolution platform: ec.europa.eu/consumers/odr
These terms are governed by French law. In the event of a dispute, the French courts have jurisdiction under the conditions provided by law; as a consumer, you retain the right to bring the matter before the court of your place of residence.
